Shipping policy
Last Updated: August 7, 2026
At BAGABU, we take great care in packing and delivering your order safely. We work with trusted logistics partners to ensure that your BAGABU products reach you securely and as quickly as possible.
Order Processing & Dispatch
All confirmed orders are generally processed and dispatched within 24–48 hours of receiving the order.
Orders placed on Sundays, public holidays, or during major sale periods may require additional processing time.
Once your order has been dispatched, you will receive tracking details on your registered email address and/or mobile number, wherever applicable.
Estimated Delivery Time
Once dispatched, orders are generally delivered within 2–7 business days, depending on your location and courier serviceability.
Delivery timelines may vary for remote or non-metro locations.
Please note that the estimated delivery timeline is indicative and may occasionally be affected by circumstances beyond our control, including:
Weather conditions
Public holidays
Courier or logistics delays
Natural disruptions
High order volumes during sales or festive periods
Incorrect or incomplete delivery information
Shipping Charges
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Shipping charges, if applicable, may vary depending on the order value, delivery location, promotional offer, or shipping method.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and serviceable PIN codes.
COD availability will be shown at checkout.
BAGABU reserves the right to restrict or disable COD for certain locations, products, customers, or orders where required.
Order Tracking
Once your order has been shipped, tracking information will be shared with you through email, SMS, WhatsApp, or other available communication channels.
Please allow some time for the courier partner's tracking system to update after dispatch.
Incorrect Shipping Information
Customers are responsible for providing the correct:
Full name
Delivery address
PIN code
Mobile number
Email address
Please review your shipping details carefully before placing your order.
If you notice an error after placing the order, contact us as soon as possible. We will try to update the information if the order has not yet been dispatched.
Once an order has been shipped, we may not be able to modify the delivery address.
Failed Delivery Attempts
Our courier partner may attempt to contact you if they are unable to complete the delivery.
If delivery fails due to an incorrect address, unavailable recipient, unreachable phone number, or repeated failed delivery attempts, the shipment may be returned to us.
Additional shipping charges may apply if the customer requests the order to be shipped again.
Delayed Orders
While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur.
If your order has not arrived within the expected delivery period, please contact our customer support team with your Order ID and we will assist you in tracking the shipment.
Damaged Package or Product
We take utmost care while packing every BAGABU order.
However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue, customers are requested to provide:
Order ID
Clear photographs of the package and product
An unboxing video showing the package being opened
Details of the issue
Claims made after 48 hours of delivery may not be eligible for replacement, exchange, or resolution.
For further details regarding returns and exchanges, please refer to our Return & Exchange Policy.
Lost Packages
If the courier tracking shows unusual delays or if your package appears to be lost in transit, please contact our support team.
We will coordinate with the logistics partner and assist you with the appropriate resolution after verification.
Contact Us
For any shipping, delivery, or order-related assistance, please contact:
BAGABU
Email: Support@bagabu.co.in
WhatsApp: +91 88242 78701
Our team will be happy to assist you with your order.
By placing an order on bagabu.co.in, you acknowledge and agree to the terms mentioned in this Shipping Policy.